ORDER TRACKING

Track Your Order

Wondering where your Pastele package is? No worries, we've made it easy for you to track your order and stay updated every step of the way. Just enter your tracking number below to get the latest information on your shipment status.

Please note that tracking updates may take up to 24 hours to appear after your order has been shipped. If you have recently received a shipping confirmation email, check back shortly if tracking details are not yet available.


Where is My Tracking Number?

Your tracking number will be emailed to you within 1-2 business days after your order is placed. If you can't find the email, please check your spam or junk folder. Still can't locate it? Contact our customer support at info@pastele.com and we'll be happy to help.

Delivery Timeframes

  • United States: Estimated delivery in 2-5 business days.
  • Worldwide: Estimated delivery in 2-10 business days, depending on location.

All orders are shipped via USPS with tracking provided. Please allow extra time during holidays or high-volume shipping periods.

Tips If Your Package Is Delayed

  • Double-check the shipping address you provided during checkout.
  • Look around your delivery area or ask your neighbors if they accepted the package.
  • Contact USPS or your local postal carrier with your tracking number for further assistance.

This tracking form links directly to the USPS tracking system, our official shipping partner. For international shipments, tracking may transfer to your local postal service.

Address: 3472 Fulton St, Brooklyn, NY 11208, United States

Emailinfo@pastele.com

Availability: Monday to Sunday (9:00am - 6:00pm)